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Legal

Privacy Policy

Who we are

Tezel Clinic is the international practice of Prof. Dr. Erdem Tezel, Mim Kemal Öke Caddesi No:19B, Harbiye Mahallesi, Şişli, Istanbul, Türkiye. We act as data controller under the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).

What we collect

  • ·Contact details you provide: name, email address, phone number and country of residence.
  • ·Information about your enquiry, including the treatment you are interested in and your message.
  • ·Photographs and medical history you choose to share for an assessment. These are special category data and are handled with explicit consent only.
  • ·Basic technical data needed to operate the website securely.

How we use it

We use your information only to respond to your enquiry, assess whether a treatment is suitable, organise your consultation and care, and meet our legal obligations. We do not sell your data or use it for unrelated marketing.

Retention and security

Enquiries are kept only for as long as needed to respond and, if you become a patient, for the period required by medical record-keeping law. Access is limited to the clinical and patient-coordination team.

Your rights

You may request access to, correction of or deletion of your personal data, or withdraw your consent at any time, by writing to [email protected].